Parts & Service
Service Team Being involved in this business for past 27 years, Navin Group still maintains a track record of excellent customer service and a healthy market share of satisfied customers. We ensure that the premium products are backed by professional services provided by our well trained engineers and service team. Our service team comprises of 60+ engineers who are given adequate training of TCL level by the respective principal companies at their well equipped training centers by highly trained instructors. In order to provide better support and services, our engineers are being deployed in all branches across Madhya Pradesh.
Inventory To support our services we keep an inventory of 8 Crores, which helps us to reduce the machine idle time, hence keeping the customer satisfied. Inventory is being systematically managed by parts coordinator together with logistics support team in all branches.
Customer Support Agreement To provide higher standard of service, CSA gives the opportunity to maximize the potential of machine and focus on your core business. CSA helps to prevent machine break down hence keeping the machine healthier. We provide Blue, Silver and Gold CSA.